Provides administrative and operational support to the sales team, managing documentation, merchant onboarding, reporting, and customer support to ensure smooth daily operations.

Drives merchant acquisition and revenue growth by managing the full sales cycle, building strong client relationships, account management, and collaborating with internal teams to ensure successful onboarding and activation.

Ensures software quality by testing applications, identifying defects, and working with developers to deliver reliable and high-performing products.

Manages the settlement lifecycle for payment transactions across multiple channels, ensuring accurate reconciliation, timely merchant payouts, and adherence to regulatory and operational controls.

Manages regulatory and operational compliance for the payment platform, ensuring alignment with BNM regulations, AML/CFT standards, and internal policies while supporting risk monitoring and regulatory reporting.